Administration Assistant (Full Time)

Administration Assistant

Salary: Grade 4 £25,583 - £26,824

Expires: 09/04/2026

Location: Durham, Durham

Job type: Full Time

Are you organised, proactive and great with people? We're looking for a motivated Administration Assistant to join our Business Support Team on a 12 month temporary basis from August 2026. This is an excellent opportunity to play a key role in supporting our Parking Services and Traffic Assets teams, helping us deliver a high quality, customer focused service to residents, staff and partners.

What is involved?

As an Administration Assistant, you'll provide essential back office support to ensure the smooth running of Parking Services and Traffic Assets. You will work closely with technical staff, operational teams and managers, helping us maintain efficient systems and support frontline service delivery.

You'll also contribute to our ongoing transformation work-helping to modernise systems, reduce paper use, streamline processes and support digital ways of working.

What You'll Be Doing:

• Providing day to day administrative support to Parking Services and Traffic Assets
• Maintaining accurate electronic records, filing systems and data input
• Supporting the development of leaner, more efficient processes
• Handling post, processing invoices and ensuring tasks are completed to deadlines
• Working collaboratively with colleagues across Business Support to ensure cover and continuity
• Supporting teams with documentation for insurance claims and risk related tasks
• Contributing to effective communication, continuous improvement and excellent customer service

What will I need?

You should have 5 GCSEs (A-C or equivalent). Please refer to the attached Person Specification for the full criteria.

Interviews

Interviews will take place week commencing 20th April 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Our offer to you

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.

Equality, Diversity and Inclusion

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

How to apply

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the 'Person Specification' section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on , or via email .

All correspondence relating to your application will be sent from . Kindly check your spam/junk folder regularly to ensure you don't miss any updates.

If interested, please contact Natalie Ellison via email at to arrange an informal discussion about the role.

Company: Durham County Council