Administration Assistant - Scheduling

This company in North Belfast is looking for a scheduling administrator to join them on a permanent basis.

Salary: £24,000 - £26,500 DOE
Contract: Permanent, Full-Time
Hours: Monday to Friday, 9:00am - 5:00pm
Location: North Belfast (Hybrid after 6-month probationary period)
Are you an organised, proactive, and detail-oriented individual looking to join a dynamic team? We are currently seeking a Service Administrator to support our busy client in North Belfast. This is a fantastic opportunity to play a key role in ensuring the smooth coordination of service and engineering schedules.

Your new role

Respond to customer and internal emails promptly and professionally.

Schedule engineers for service and repair jobs.

Keep customers informed on job schedules, order ETAs, and parts availability.

Create service job sheets for all engineer visits.

Coordinate with warehouse staff to ensure timely dispatch of parts to engineers.

Monitor the service inbox for POs, orders, and customer queries.

Draft quotations for non-contract work, including repairs, services, and spare parts.

Maintain accurate electronic records, including pricing, equipment details, and contact information.

Perform general administrative duties such as answering phones, filing, and updating records.

What you'll need to succeed

Strong organisational and communication skills.

Previous scheduling or coordination experience is necessary to be considered for this role.

Ability to multitask and prioritise in a fast-paced environment.

Proficiency in Microsoft Office and general data entry.

A proactive approach to problem-solving and process improvement.

Previous experience in a similar administrative or scheduling role is desirable.

What you'll get in return

• Hybrid role after 6-month probationary period (2 days a week from home)
• Free parking
• Training and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #