Admin Officer

Job Title and Location

Job Title: Admin Officer

Location: Norwich Combined Court

Salary: £12.86 per hour

Working Hours: Full Time - Monday to Friday, 9:00 AM to 5:00 PM (37 hours per week)

Contract Type: Temporary

This role supports the day to day running of the court and ensures proceedings are well organised and run smoothly.

Key Responsibilities

• Progress cases through the court/tribunal system
• Support various court functions by following established guidelines
• Handle inbound and outbound calls professionally
• Manage and respond to email correspondence
• Create, update, and maintain records and case files
• Input accurate data into internal systems
• Prepare and organise paperwork for hearings and meetings
• Perform general administrative tasks such as scanning, filing, and managing documents
• Book and prepare meeting rooms
• Respond to queries from internal and external stakeholders
• Remain professional, calm, and proactive in a busy office environment

Requirements

• Previous experience in an administrative role
• Confident using Microsoft Office and managing shared inboxes
• Strong communication and customer service skills
• Excellent attention to detail and accuracy
• Ability to manage a high workload and prioritise tasks
• Comfortable working in a fast paced, evolving environment
• Strong organisational and time management skills

Benefits

• Weekly pay
• Paid holiday entitlement
• Access to a pension scheme
• Free on site parking
• Access to kitchen and quiet break areas
• Valuable experience in the public sector

Equal Opportunities Statement

Brook Street will interview all candidates who meet the essential criteria for the vacancy, including veterans, spouses/partners of military personnel, and applicants with a disability. We are committed to engaging with all suitable candidates.