Admin Assistant (Insurance Claims) - Automotive Industry

Admin Assistant (Insurance Claims) - Automotive Industry

Alexandra Road 12-Month Contract (Convertible)

We are hiring on behalf of a well-established automotive group for an Admin Assistant to support their Body & Paint division. This role is ideal for candidates with prior automotive or insurance claims experience, especially those familiar with accident reporting and repair coordination.

Working Hours

• Mon - Thurs: 8:30am - 6:00pm
• Fri: 8:30am - 5:30pm (OT payable when required)

Salary

$2,600 - $2,800 + OT + 1 Month Completion Bonus

Key Responsibilities

• Handle end-to-end motor insurance claims processing
• Assist customers with GIA reporting and documentation
• Prepare repair quotations and claims paperwork
• Liaise with insurance companies & surveyors for approvals and inspections
• Monitor repair progress and parts availability
• Arrange rental vehicles where required
• Process reimbursement claims (e.g. loss of use)
• Follow up on outstanding claims, payments, and appointments
• Prepare invoices, discharge vouchers, and monthly reports
• Support front desk and handle incoming calls professionally

Requirements

• Minimum GCE 'O' Levels or equivalent
• At least 2 years of experience in insurance claims / admin (automotive preferred)
• Familiar with motor claims processes, insurers, and surveyors