Admin Assistant

Help everything run smoothly behind the scenes.

At BHVA, we use creativity to break barriers, build confidence, and help people move forward.

We're looking for an organised, reliable and people-focused Admin Assistant to support the day to day running of our growing business.

Quick Facts

• £12,350 per year
• 25 hours per week
• Working Pattern: Monday - Friday, 9:30am - 2:30pm
• Contract: Part time, term time only (38 weeks)
• Location: The Yards, Market Street, Kettering, NN16 0AH

Why This Role Matters

This role helps everything run smoothly behind the scenes. You'll support communication, organisation, bookings, systems and day to day operations - creating a consistent, warm and professional experience for students, families, schools, partners and the wider BHVA team.

What You'll Be Doing

• Managing incoming enquiries by email, phone and internal systems
• Processing booking registrations and payments accurately
• Supporting schedules, staffing and room usage
• Preparing invoices, confirmations and key communications
• Monitoring attendance and following up where needed
• Supporting onboarding for new students and clients
• Assisting with reporting, data entry and document preparation
• Maintaining organised digital filing systems
• Liaising with tutors and team members to keep information flowing smoothly

Who This Role Suits You may suit this role if

• Organised and detail focused
• Calm under pressure
• Warm and professional with people
• Confident using systems or quick to learn new ones
• Able to manage priorities
• Proactive and dependable
• Someone who enjoys helping a team succeed

This role may not suit you if

• You dislike admin systems or processes
• You prefer highly repetitive work only
• You struggle switching between tasks
• You dislike working in a small, hands on team environment

What Success Looks Like

• Enquiries handled confidently and warmly
• Bookings processed accurately
• Systems kept organised and up to date
• Smoother internal communication
• Families and partners receiving a great experience
• Directors and tutors feeling well supported

Additional Benefits

• Paid monthly across 12 equal instalments
• Auto enrolment pension (subject to eligibility)
• Opportunity to grow within a developing organisation

Recruitment

Applications close on Monday 1 June at 5pm. Interviews on Tuesday 8 June. Start date: September.

Inclusive Recruitment

We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences.

Safer Recruitment

As BHVA works with children and young people, successful applicants may be subject to safer recruitment checks, including references and DBS requirements where appropriate.