Account Manager (Portfolio) Cleaning

Overview

Hybrid, with travel to London client locations as required. Salary: £30,000 to £35,000 per annum. Supporting on small to medium corporate cleaning contracts in London. We are seeking a Cleaning Account Manager to oversee a pool of sites across London's City and West End. This role would suit a people-focused Manager who can motivate their team to maintain high-specification cleaning standards. This position will sit under our Portfolio division. It's specifically designed for organisations for whom a higher standard of care and finish really matters - because the way their environment looks and feels is important to their business.

As a Cleaning Account Manager, you'll be:

Responsibilities

• Maintaining strong client relationships with high levels of satisfaction
• Carrying out ad-hoc activities such as reports and audits
• Holding regular contract and specification review meetings with the client
• Being responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth

Requirements

• Excellent communication and people management skills
• PowerPoint and Excel skills
• Strong leadership and motivational skills, with the ability to work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Experience working with commercial clients previously would be highly desirable

You'll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we'll provide an inclusive and empowering culture where you'll receive the training and development opportunities that allow you to grow and progress your career.

What we offer

• Employee Ownership- You are part of our success!
• Life assurance cover
• Company sick pay
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year- Give back to a cause that matters to you
• Exclusive perks and discounts- More than 250 deals available
• Ongoing training and development- From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards- Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help

Please note: A basic DBS check is required for this role