Account Manager - Selfridges London

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Account Manager - Selfridges London

Location: London, GB, W1A 1AB

Contract Type: Permanent - full-time

Description:

Are you interested in working for a Swiss luxury brand known for pioneering cellular anti-aging therapies? We are seeking an Account Manager to join our counter at Selfridges, London. Working alongside the Business Manager, you will manage a team of 5 Beauty Consultants/Therapists. Your responsibilities include implementing effective weekly business plans, working towards maximizing retail performance targets, and engaging with existing clients while recruiting new ones. You will have the opportunity to utilise our beauty room to enhance customer experience and host on/off counter events.

Main responsibilities

To achieve sales by using La Prairie's selling and training guidelines:

• Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate La Prairie experience
• Conduct daily traffic stops in-store to recruit prospective clients
• Invite each customer for a skincare consultation, listening and identifying their needs
• Proactively organise external events to generate sales and recruit new clients
• Ensure the counter is maintained to exemplary standards and communicate effectively with all relevant La Prairie departments

Qualifications

Applicants must demonstrate the following skills and experience:

• NVQ Level 3 in Beauty Therapy
• Experience providing high-quality skincare treatments

In return, La Prairie offers:

• A competitive salary with a new commission scheme
• 33 holiday days (including bank holidays), pro-rated based on working days
• Generous product allocation and discount
• Long Service Awards starting after 3 years of service
• Gratis of new product launches
• Contributory pension scheme with 5% employer contribution
• Employee referral bonuses