Account Handler Personal Lines

Overview

Built on meritocracy, our unique company culture rewards self starters and those who are committed to doing what is best for our customers. We're seeking a motivated Account Handler to join our Personal Lines team.

Responsibilities

• Assist in providing tailored insurance quotations for personal cars, vans, and homes.
• Support customers with queries about their policies, renewals, and claims.
• Process documentation and payments with accuracy and efficiency.
• Stay informed about insurance products and market trends.
• Ensure compliance with legal and regulatory standards.
• Work as part of a supportive team, with opportunities for training and development.

Qualifications

• Strong customer service skills and attention to detail.
• Ability to multitask in a fast paced environment.
• Good communication skills, both verbal and written.
• Interest in insurance and a desire to complete the CIP qualification (exam support provided).
• Experience in an office, customer service, or sales role is an advantage but not essential.

Benefits

• Full support for CIP qualification, including paid study leave.
• Competitive salary and bonus with opportunities for career progression.
• Hybrid working opportunities.
• Discounted personal insurance and pension scheme.
• Employee stock purchase options.
• Free parking.
• Active sports and social club and employee wellbeing initiatives.

We are an Equal Opportunity Employer.