A Customer Service Specialist at 70-80%

A Customer Service Specialist at %The pop e poppa family service group offers a comprehensive range of solutions for the compatibility of work and family and has the largest daycare network in Switzerland. In our daycares, children and their families are at the center of our thinking and actions, and for our employees, we offer family service management GmbH, which manages in the X pop e poppa network and for external clients (municipalities, companies, foundations, and associations), over care places (daycare centers, student care units) and over employees. To complement our current team at our headquarters in Freiburg, we are looking for someone as soon as possible or by agreement: A Customer Service Specialist at %Your tasks: Ensure the management of family files in our IT systems Create invoices and monitor outstanding debts Assist parents in steps in X their X and help them with questions or problems Regular contact with parents and social institutions (municipalities, prepare all correspondence for parents as well as some official letters and handle incoming correspondence Support other team members with various administrative tasks Participation in X internal projects What you bring: EFZ as a commercial employee First successful experience in a position, preferably with knowledge of common software (MS Office) Native German with good editorial skills and excellent knowledge of French (preferably bilingual) and good English skills Proactive, independent, organized employee with an X for priorities and an X Offer: We offer you a varied activity in a X motivated team in an X. Conditions such as 40 hours per week, 5 weeks of vacation, two additional weeks of maternity leave, or the option to work in X. A modern working environment, two minutes away from X. Interested? Please send your complete application documents via Jobup. Only complete applications that come through Jobup and meet the X will be considered. Applications from employment agencies will not be considered. jid99c5a34aen jit0311aen jpiy26aen