3.5T Customer Delivery Driver Installer

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 3.5-tonne vehicle. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18 years or older to work in this role. Key Responsibilities Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

• Being an ambassador for the John Lewis brand with great customer service is your number one priority.
• Load up your lorry with the day's deliveries working alongside the warehouse team.
• Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
• Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
• Keeping up to date with new products and technologies to ensure you perform your role at your best.
• Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses. Essential skills/experience you'll need Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

• UK B-Category manual driving licence with no more than 6 points.
• Previous experience in a customer-facing role.
• Great verbal communication skills both over the phone and in person.
• Good understanding of technology.

Desirable skills/experience you can bring

• Installation and disconnection of white goods.
• TV installation.
• Assembly of a flat pack.

Closing Date:

September 11, 2026

Pay:

Contract Type:

Temporary

Hours of Work:

Full time opportunities (41 hours per week) on a five week rolling rota that includes weekend working. Four shifts per week, 06:00 - 17:00.

Job Level:

Where You'll Be Working:

Stanley Green Customer Delivery Hub (John Lewis & Partners), Epsom Avenue, Wilmslow, Cheshire, SK9 3RN

ABOUT THE PARTNERSHIP

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

John Lewis Partnership

Working in the Partnership comes with a difference, the Partner difference.

John Lewis Partnership is a trusted employee-owned retailer committed to creating a happier, sustainable future for partners, customers, suppliers, and communities.

Retail

Company size 10,001+ employees

Company type Public company

Momentum

Team growth

Momentum

Team growth

2% in 12 mo

36,398 employees on LinkedIn

Mar 23 May 26

Employee experience

What it's like inside

4.7

1 reviews

100% would recommend

Culture & values

Culture & values 5.0

Work-life balance

Work-life balance 5.0

Career opportunities

Career opportunities 5.0

Compensation & benefits 5.0

Footprint

Where they work

Carlisle Place, London, England SW1P 1BX, GB