2nd Line Infrastructure Engineer

2nd Line Infrastructure Engineer

Location: Huntingdon, Cambridgeshire

Security Clearance Level: High - SC

UNLEASH YOUR POTENTIAL

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges.

Are you ready for your next career challenge?

• Provide remote and on-site support for infrastructure services.
• Contribute towards the creation and ongoing maintenance of technical documentation to support project work or the operational support service.
• Provide out of hours on-call support as required.

• Excellent knowledge of Virtualized Environments such as VMware and Hyper-V; VMware Horizon is an advantage.
• Excellent knowledge of Windows Server Environments (Server ), including OS builds for Windows 10 & 11, AD, DNS, DHCP, and GPO, from design to implementation and support.
• Strong Linux system administration skills (Ubuntu / CentOS).
• Good general knowledge of TCP/IP and networking technologies including load balancing and firewalls.
• Good knowledge of Microsoft stack technologies (SharePoint, Skype for Business / Teams, MS SQL, System Center, Office 365, SCCM & SCOM, Power BI, MS Exchange) and CLI tooling (PowerShell).
• Good knowledge of SAN storage technologies.
• Knowledge of 2 Factor Authentication technologies.
• Some knowledge/experience with scripting.
• Excellent analysis and problem-solving skills with ownership of complex incidents and customer satisfaction.
• Excellent communication skills.
• Experience producing and updating technical documentation to a high standard.
• Knowledge of helpdesk ticketing systems.
• ITIL 3 or ITIL 4 Foundation level or above.

• Clearance to Start SC
• Clearance for Role SC

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains top talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working

Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are: Leidos UK & Europe - we work to make the world safer, healthier, and more efficient through technology, engineering and science.

What Makes Us Different: Purpose, Collaboration, People - we support flexible work, learning opportunities, and career development. This is a role for the restless and curious who ask, "what's next?"

Pay Range: £36,700.00 - £45,900.00