24/7 Tech-Savvy Customer Support Specialist

Posted 4 hours 24 minutes ago by IONOS EN

Permanent
Full Time
Customer Service Jobs
Gloucestershire, Gloucester, United Kingdom, GL1 1
Job Description

IONOS in Gloucester is looking for a Customer Support Specialist to deliver excellent service across phone, email and chat, translating technical terms into friendly, clear guidance. You will help customers with account and Server product queries, bringing a warm, reassuring vibe to every interaction.

We value attitude, empathy and communication, offer training, and provide a competitive package with a £27,000 base salary plus unlimited commission potential, 27 days' leave and a pension.