24/7 Helpdesk Manager - Facilities & Customer Service

Posted 5 hours 47 minutes ago by Upp Ltd

Permanent
Full Time
Customer Service Jobs
Berkshire, Reading, United Kingdom, RG317
Job Description

UPP Ltd is recruiting a Helpdesk Manager for the University of Reading campus on a 12-month fixed term contract. The role oversees a 24/7 Helpdesk, managing an administration team and using Planon for reactive and planned maintenance. The position is onsite, 37.5 hours weekly, with some evening shifts.

The salary is £40,894 per year, with opportunities to lead a high-performing team and contribute to improved resident experience. A comprehensive benefits package is included.