24/7 Customer Service Leader - Hybrid (Global)

Barclays is looking for a Customer Service Team Manager in Glasgow or the Isle of Man with hybrid working options. The role involves owning service performance across a 24/7 operation, acting as an escalation lead, and building a customer-first culture.

You will lead a multi-shift team, ensuring operational readiness and compliance while driving digital adoption. The ideal candidate will have strong operational leadership experience and a commitment to team wellbeing.