1st Line Support Specialist

Role: 1st Line Support Specialist

Duration: Three Month FTC

Join a dynamic ICT team on a within a leading organisation on a committed to delivering exceptional technology services. You'll play a critical role in ensuring smooth operations and high-quality support across the business.

You'll be part of the ICT Service Support Operations team, the first point of contact for IT-related issues. The team is dedicated to providing efficient, customer-focused support and maintaining operational excellence.

We're looking for someone who is:

• Experienced in IT support.
• Skilled in problem-solving and clear communication.
• Familiar with IT service management tools and basic IT systems.
• Able to work independently and collaboratively within a team.
• Commutable to Gateshead 5 days per week.
• Experience supporting the following tech; Azure, M365 and ERP systems.
• Proactive with a can do attitude.

If you're passionate about delivering excellent IT support and want to be part of a team that values innovation and collaboration, we'd love to hear from you!