1st Line Service Desk Up to £28k Swansea
Posted 17 days 8 hours ago by Oscar Technology
1st Line Service Desk Up to £28k Swansea
The Company
They are a rapidly expanding MSP based in Swansea that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment to work in with plenty of room for progression.
The Role
You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this, you will be helping to resolve basic technical issues and to build, install and configure computer hardware.
Requirements
- Valid UK Drivers license and car
- Minimum 1 year MSP experience
Skills
- Fantastic customer service skills
- Prior service desk experience
- Office 365
- Laptop/PC repair and diagnostics
Even if you don't tick every box, please apply as we are searching for someone with the right attitude who would be willing to develop and learn new skills.
Interviews are underway so don't hesitate to apply!
1st Line Service Desk Up to £28k Swansea
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.