Getting Genuine Results from Generative AI: Responsible Use in Practice

Question, prompt, and navigate AI with greater confidence

Generative AI is everywhere.

From ChatGPT and AI assistants to search tools and content creation platforms, these technologies are rapidly changing how people work, learn, and make decisions.

But how do these systems actually work? When should you trust them? And how can you use them responsibly?

On this online course, you’ll move beyond headlines and hype to investigate how generative AI functions, where it succeeds, where it struggles, and how to use it more thoughtfully in everyday contexts.

Rather than focusing on technical complexity, the course helps develop practical AI literacy and stronger digital skills, supporting more informed and responsible AI use.

Unpack what happens behind generative AI tools

Begin by exploring how generative AI, machine learning, and large AI systems actually work.

You’ll examine the ideas behind popular AI tools and platforms such as ChatGPT, building a clearer understanding of how AI generates responses and why outputs can sometimes be convincing - yet misleading.

Examine the strengths and limits of AI systems

AI can increase productivity and support creativity, but it also comes with limitations.

You’ll investigate the strengths, weaknesses, and wider implications of AI applications, considering issues around accuracy, bias, and over-reliance.

This broader perspective helps strengthen AI literacy and support more informed AI adoption.

Develop responsible practices for using AI

You’ll examine responsible AI, effective AI prompting approaches, and best practices across a range of real-world use cases.

By the end of the course, you’ll have developed practical AI skills and a stronger understanding of how to engage with generative AI critically and confidently.

This course is designed for anyone curious about generative AI, from beginners to professionals looking to strengthen AI literacy and digital skills. No specialist knowledge is required.

This course is designed for anyone curious about generative AI, from beginners to professionals looking to strengthen AI literacy and digital skills. No specialist knowledge is required.

• Describe in a broad way the way in which Generative AI models provide answers to user queries
• Discuss the relative strengths and weaknesses of Generative AI as it relates to individual use cases
• Explore the impacts of GenAI on modern society, and potential future concerns
• Apply optimised prompting strategies to retrieve information efficiently from available Large Language Models
• Assess the outputs of Generative AI models in terms of what is likely reliable versus what is not