SME Inside Sales Executive

About The Role

SALARY:Up to £36,000.00 pa dependent on experience

LOCATION: Milton Keynes, MK15 8HG

HYBRID WORKING: Our current hybrid working policy requires a minimum of 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.

HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week

CLOSING DATE: 24/11/2025We reserve the right to close the advert earlier If we receive a high volume of applications.

We're looking for an Inside Sales Executive dedicated to securing business from SME sized prospects and customers (typically 5-99 vehicles, non-regulated) predominately through digital and telephony based sales strategies and techniques. This is achieved by providing detailed options, support and proactive guidance to prospects considering VWFS both for the first time, and, to existing customers looking at renewals or additional vehicles (Group and multi-marque product).

This specialist role will be instrumentalin delivering excellent customer services to future and existing customers.

What you'll be doing:

• Make quality high volume outbound calls to corporate Fleet prospects, following-up marketing qualified leads in a timely manner, with the aim to introduce the services of VWFS Fleet and to deliver a cases/additions target at agreed margin levels from existing and new customers
• Make quality high volume outbound calls to existing corporate Fleet customers with an aim to promote value added products (VAPs) and undertake renewal discussions
• Remotely account manage a portfolio of existing customers, increasing VWFS fleet and wallet share and maintaining a strong service relationship
• Add value at every sales and customer touch point and ensure customers receive appropriate information to make informed decisions whilst maximising every business opportunity.
• Maintain high level Fleet product knowledge and recognise the features and benefits of the Business Contract Hire product and associated VAPs.
• Source leads for and from our Retailer network in order to ensure replacement vehicles are ordered and delivered.

What you'll bring:

You'll be experienced within Automotive or a regulated Financial Services environment.

You'll have a passion for delivering excellent customer service.

Essential experience & skills

• A sound knowledge of Fleet products and services preferable (full training will be provided to the right individual).
• Previous experience in inside sales, telephone account or telesales roles and high volume outbound calling.
• Driven and ambitious individual with a strong desire to succeed and comfortable with stretching sales targets
• Confident and professional telephone manner.
• Accurate data capture with good attention to detail.
• Excellent time management with a tenacious, resilient, self motivated attitude.

What's in it for you?

Bonus: Discretionary 10% on target bonus (based on personal and Group company performance)

Pension:Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.

Car schemes : Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance.

OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.

Other benefits:From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).

Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.

We invest in our people and are passionate about driving development. You'll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.

About Us Why join VWFS UK?

You'll have the opportunity to make a difference through successfully selling our varies fleet products to customers helping us to achieve our mission.

Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A to B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.