Senior Social Content Delivery Manager (FTC)

Senior Social Content Delivery Manager (FTC) Summary

Salary: Competitive • Job Family: Content Production • Location: United Kingdom - Malmesbury Office

About us

Dyson is a global technology company powered by ingenuity and relentless curiosity. We reimagine everyday products through radical innovation-from vacuums, hair care, air purification to robotics.

About the role

Are you a determined Senior Delivery Manager with experience delivering social-first campaigns? Dyson is looking for a Senior Delivery Manager on a 12-month FTC, to start as soon as possible, based at our Malmesbury campus.

In this role you'll coordinate and deliver social media content on time and to specification. You will work closely with New Product Development (NPD), campaigns and partners to ensure all content meets brief requirements, is quality checked and accurately uploaded to Sprinklr and Content Hub. Your work will help drive consistency, efficiency and high standards for Dyson's social media content worldwide.

Key Responsibilities

• Collaborate with Project Managers and the Hogarth delivery team to map out, align and optimise timelines for Brand360 and always on social content deliverables.
• Own and maintain the content delivery roadmap, ensuring clarity across NPD, campaigns and Social & Partnerships output.
• Confirm content meets brief requirements, resolving delivery gaps with the Social & Partnerships team and BU owners.
• Anticipate, flag and elevate delivery issues or delays to the right teams, solving problems before they impact campaigns.
• Upskill and coach delivery teams on social first content formats and technical requirements.
• Review content across multiple channels for accuracy, channel best practice and format specifications (thumbnails, captions, music licensing, copy consistency).
• Upload approved content from Content Hub to Sprinklr, adhering to all tagging and technical protocols.
• Create and own comprehensive delivery decks summarising post copy, asset locations and content metadata.
• Share final delivery decks with the Global Social Media Community to drive engagement and adoption.
• Act as the go to point of contact for all regional and global teams on content handover, troubleshooting and best practices.
• Become a power user and champion for Content Hub and Sprinklr, onboarding new users and standardising processes.
• Build strong relationships with paid production partners at Hogarth, holding them to account for quality of delivery.
• Maintain a full Brand360 campaign view, considering gaps, impacts of other workstreams and external factors.
• Propose and implement workflow improvements and data driven optimisation of delivery practices.

About you

We're looking for a Social Media Delivery Manager who is:

• Experienced with 3-5 years in social media production or delivery management.
• Detail obsessed, spotting issues before they scale.
• Proficient with Content Hub, Sprinklr and third party platforms.
• Expert in social content best practices and platform nuances.
• Comfortable managing multiple projects and timelines, pivoting and communicating clearly with diverse teams.
• Proactive and willing to challenge the status quo to raise the bar for content quality and delivery.

Dyson is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, age, disability or veteran status.