Scaled Customer Success Lead - Hybrid + Equity

Nory is seeking a Scaled Customer Success Manager in Greater London. This role involves developing scaled strategies and processes to help SMB customers maximize value from Nory's restaurant management system. Candidates should have 2-3 years of SaaS customer success experience, a strong customer-first approach, and the ability to use data to drive retention. Benefits include meaningful equity, 35 days of paid leave, comprehensive health insurance, and a supportive work environment including hybrid working options.