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Salesforce Administrator

Posted 1 day 16 hours ago by Savant Recruitment

Permanent

Full Time

Other

England, United Kingdom

Job Description

Overview

Salesforce Administrator - Service Cloud

Location: London (Hybrid: 2 days office-based, 3 days remote)

Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered)

Our Client is seeking a Salesforce Administrator - MUST have strong expertise in Service Cloud.

Experience Cloud preferred and Marketing Cloud (highly advantageous).

Key Responsibilities

Support Service desk team for any Level 3 issues
Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals
Administer users, roles, profiles, and security settings
Create reports and dashboards
Maintain data quality through cleansing and deduplication
Environment refresh activities
Collaborate on integrations and AppExchange implementations (if any)
Stay updated with Salesforce releases and recommend improvements

Requirements

5+ years of hands-on Salesforce admin experience (Service Cloud (MUST), Experience Cloud preferred, Marketing Cloud (nice to have
Salesforce Administrator Certification (Advanced Admin a plus)
Strong skills with automation tools (Flows, etc)
Experience with data migration tools (Data Loader, etc.)
Excellent communication and stakeholder management skills