Risk, Resilience & Security Shared Services Manager

End Date Tuesday 02 December 2025 Salary Range £59,850 - £66,500 Flexible Working Options Hybrid Working, Job Share Job Description Summary Then look no further, we have the role for you! At D2C Investments Platform, we're passionate about Helping Britain Prosper. We offer direct to customer investment solutions to more than half a million customers, giving them the potential to grow their hard-earned cash across our Stockbroking, Ready Made and Stocktrade services. We have ambitious plans to expand significantly over the coming years, and this role will be instrumental in ensuring that growth is delivered safely, securely, and with minimal disruption to our customers and colleagues. Job Description Job title: Risk, Resilience & Security Shared Services Manager Location: Leeds or Edinburgh Salary: £59,850 - £66,500 Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: A strategic and operational leadership role focused on safeguarding the D2C Investments Platform through risk management, operational resilience, and security oversight. This is a varied role over sighting the D2C Investments end to end risk and control landscape along with ensuring the resilience and security of our service.You'll need to be flexible as the role sometimes requires leading on other activities to support the wider service when needed. What you'll be doing: Operational Resilience: Build and maintain operational resilience requirements, including Important Business Services (IBS) and Business Continuity Plans (BCP). Security Management: Track cyber vulnerabilities remediation activity and run Identity, Authentication & Access management (IAAM) risks and controls. Risk and Control Oversight: Works in partnership with IP&I Chief Controls Office & wider Risk Specialists to co-ordinate D2C risks & controls framework, providing structured visibility of the risk landscape to the Risk Owner and senior leadership Collaboration: Work with internal and external partners to protect key services. Leadership: lead a team and influence senior leaders to embed a culture of risk management, resilience and security Flexibility: support the delivery of a variety of ad-hoc business activities when required; some examples being LBG employee share plan maturities, invoicing tracking, change business readiness activitiesLike the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too! What you'll need: You'll be someone who can take the lead, facilitate change and who's most at home working collaboratively across a diverse group of key partners up to Director level. You'll be a natural communicator and can take potentially abstract issues and simplify them, bringing partners along with you. Specific skills & experience we're looking for are: Risk and controls management experience Knowledge of the D2C Risk and Control framework Knowledge of operational resilience & security frameworks Experience of key D2C product operational processes Experience delivering programme activities It would also be useful if you had Strong planning and attention to detail skills. Collaborator engagement background achieved with a diverse set of partners Innovative problem-solving abilities. Experience and confidence in crafting proposals and presentations for senior leaders Adaptable and willing to be flexible in their approach to their responsibilities. About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.