Product Manager

JOB TITLE: Product Manager, Benelux

DEPARTMENT: Product Management

REPORTING TO: General Manager, Benelux

LOCATION: Utrecht - hybrid working model (3 days in office per week)

IDEAL START DATE: October 2025

TRAVEL REQUIREMENTS: To TGCS Belgium and Almere, NL offices as well as to customer sites.

Why Toshiba Global Commerce Solutions?

At Toshiba Global Commerce Solutions, Inc., we're not just enabling the retail industry-we're transforming it. Recognised globally as the market share leader in retail store technology, we work with many of the world's top retailers to deliver innovative, integrated solutions that connect in-store and digital experiences.

Every day, we help our customers to solve complex, real-world challenges and create more engaging, efficient and meaningful shopping experiences through cutting-edge technology. From advanced Point-of-Sale systems to next-generation in-store innovations, our end-to-end solutions keep retailers ahead in a rapidly evolving market.

Guided by our "Together Commerce" philosophy, we collaborate closely with clients to drive meaningful results-with insight, integrity, and impact.

As part of Toshiba Global Commerce Solutions, you'll be an integral partner to the success of our customers. If you're driven by innovation, inspired by transformation, and ready to shape the future of global commerce, you'll find your place here.

What's 'In-store'? - Role Overview

Advise the organisation on products and services to be carried out and developed on the basis of market developments. Developing strategies, business and introduction plans and product-market combinations. Advising and stimulating Sales employees. Technically maintaining the product and service package.

Key Responsibilities:

• Developing medium-growth and competitive strategy, annual budget and business plan for the products
• Developing an introduction plan for new products. Responsible for the release process of new products, both Toshiba's own products and products to be carried by suppliers (OEM)
• Developing product-market combinations.
• Collecting information regarding the products, the competition and the technical and functional current product information (specifications and features), both from Toshiba's own products and supplier products and thereby identifying and reporting opportunities and problems. Disseminating this information within the internal organization (product specialists and sales).
• Stimulating, enthusing and advising on products, solutions, product choice and competitive analysis of/with Sales, partners and customers. On request, taking care of product presentations to third parties and organizing user group meetings.
• Consultation with manufacturers about needs in the local market.
• Actively managing the product range and monitoring its marketability and applicability. In addition, monitoring the lifecycle and the quality of the product portfolio during this cycle.
• Performing all other activities that are determined by/in consultation with the manager.

What you will bring to the team:

• Proven experience operating and delivering in a complex, multinational company
• Strong communication and persuasion skills
• Customer-oriented mindset
• Previous experience in a commercial Retail environment working with Point of Sale and/or other Retail technologies is preferred.
• Language skills: Dutch and English Language skills to effectively service our clients.
• Able and comfortable to travel within Benelux as of when required.

Skills and broader capabilities:

• Persuasion: Ability to influence others and gain buy-in through compelling storytelling
• Oral Communication: Strong verbal communication skills to clearly convey information and ideas to various audiences.
• Enterprise: Entrepreneurial mindset with a proactive approach to identifying and pursuing business opportunities.
• Customer Focus: Dedicated to understanding and meeting customer needs with a high level of service and responsiveness.
• Analytical Skills: Capable of interpreting data, identifying trends, and making sound decisions based on insights.
• Flexibility: Adaptable to changing priorities and environments, maintaining effectiveness when under pressure.
• Initiative: Self-starter with a drive to take ownership and act without needing direction when required.
• Quality Orientation: High attention to detail with a commitment to delivering accurate and high-quality work

EEO

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, disability, gender identity, gender expression, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email to inform of any requests.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).

With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.