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Operations Administrator

Posted 9 days 21 hours ago by Careers Plus

£24,000 - £26,000 Annual
Permanent
Not Specified
Other
Tyne And Wear, Newcastle Upon Tyne, United Kingdom, NE125
Job Description

Operations Administrator

Company Overview: Join a dynamic and forward-thinking Energy and Utility Consultancy as an Operation Administrator. Our client is at the forefront of the energy sector, specializing in solar, CHP (Combined Heat and Power), voltage optimization, EV (Electric Vehicle) charging, and energy solutions.

Position Overview: We are currently seeking a proactive and detail-oriented Operational Administrator to join our client's esteemed consultancy team. The Operational Administrator will be instrumental in ensuring the seamless operation of our consultancy services, offering crucial administrative support, managing essential processes, and fostering efficient communication among internal teams and external stakeholders.

Key Responsibilities:

1. Administrative Support:

Perform day-to-day administrative tasks, including data entry, document preparation, and maintaining accurate records.

Process sales onto suppliers using various different supplier portals

Manage correspondence, emails, and inquiries professionally and promptly.

1. Operational Coordination:

Collaborate with consultants and analysts to facilitate the execution of energy consultancy projects and contracts.

Monitor contract timelines and assist in ensuring adherence to project schedules.

1. Client Relationship Management:

Support in maintaining positive client relationships by addressing queries and providing timely information.

Assist in client onboarding processes and ensure accurate documentation.

1. Process Improvement:

Identify opportunities to enhance operational processes and implement improvements for increased efficiency.

Contribute to the development and maintenance of standardized procedures and best practices.

1. Data Management and Analysis:

Assist in gathering, organizing, and analysing data related to energy markets, projects, and client requirements.

Generate reports and presentations to support decision-making processes.

1. Compliance and Regulatory Support:

Stay abreast of industry regulations and compliance requirements relevant to energy consultancy.

Assist in ensuring consultancy activities align with regulatory standards.

1. Financial support:

Support our Head of Finance with financial tasks such as uploading supplier statements into our in house CRM.

Qualifications:

Demonstrated experience in administrative roles, preferably within the energy consultancy or related industry.

Exceptional organizational skills with acute attention to detail and accuracy.

Strong interpersonal and communication abilities.

Proficiency in MS Office Suite and familiarity with CRM software.

Ability to manage multiple tasks, prioritize effectively, and thrive in a dynamic environment.

Benefits:

Competitive salary package

Opportunities for continuous professional development and career advancement

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