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Medical Administrator

Posted 1 hour 23 minutes ago by Hollybank Trustees Ltd

Permanent

Part Time

Other

Galway, Galway, Ireland

Job Description

Location: On site / Galway, Ireland

Job type: Permanent / Part-time

Sector and subsector: Medical & Healthcare Administration

Salary: Competitive salary

Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Co Galway. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Contract: Part-time, permanent contract

Working hours: 30 hours per week

Typical working hours would be:

Monday: 12pm - 10pm
Tuesday: 12pm - 10pm
Friday: 7am - 5:30pm

Location of role: Alliance Medical, Merlin Park Hospital, Old Dublin Rd, Galway, H91 TY80

Key Responsibilities

Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements