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IT Support Technician

Posted 18 days 15 hours ago by Reed

£26,000 - £28,000 Annual
Permanent
Not Specified
Other
Cumbria, Penrith, United Kingdom, CA102
Job Description

Join Our Dynamic Team as an IT Support Technician!

The Company

Are you ready to be part of a leading nation-wide organisation that specialises in high-quality production? We're on the lookout for an enthusiastic IT Support Technician to join our vibrant Infrastructure and Operations team. This opportunity has arisen due to our rapidly expanding IT infrastructure and significant company growth. If you're eager to advance your career and enhance your skills through comprehensive training and professional accreditations, we want to hear from you!

The Role

As an IT Support Engineer, you'll play a crucial role in supporting our business during an exhilarating period of technological transformation. You'll be at the forefront of maintaining, supporting, and securing our IT infrastructure, providing both proactive and reactive support to your colleagues. Your efforts will ensure we deliver the highest levels of customer service.

Key Responsibilities

  • Provide top-notch IT support to internal colleagues across a diverse range of technologies.
  • Build and set up new computers, ensuring seamless integration.
  • Install computers across multiple sites, keeping our operations running smoothly.
  • Offer comprehensive software and hardware support (computers, printers, phones, etc.).
  • Maintain and update our websites, ensuring they are always at their best.
  • Create and maintain detailed technical documentation, policies, and procedures.

Experience Required

  • Proven experience in a similar role.
  • Exceptional customer service skills.
  • Ability to work proactively in a fast-paced environment.
  • Strong analytical and problem-solving abilities.
  • Excellent multi-tasking, prioritisation, and time management skills.
  • Working knowledge of Windows and Office 365.

If you're excited about this role and ready to take the next step in your career, apply now using the link!

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