Hybrid Customer Services Manager - Lead CX & Compliance

Healthxchange is looking for a Contact Centre Team Manager located in Reading, with flexible work-from-home options available. You will lead a team of Customer Services Executives, ensuring exceptional support and compliance at all times.

The ideal candidate will possess line management experience in a customer service environment, with a passion for coaching and improving customer satisfaction. The position offers a competitive salary and benefits, including a company pension and performance bonuses.