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Forward Deployed Engineer

Posted 9 hours 18 minutes ago by Speechmatics

Permanent
Full Time
Other
Cambridgeshire, Cambridge, United Kingdom, CB4 1DJ
Job Description

As a Forward Deployment Engineer you will help drive the growth of Speechmatics by working directly with customers and partners across industries to demonstrate, integrate, customise, and deploy our Voice AI at speed.

As a product evangelist you'll be directly responsible for implementing our Voice AI in demos, Proof of Concepts, and in full scale customer environments. You'll love the challenge of integrating with our APIs to rapidly create powerful demos of our Voice AI in different use cases and deployment scenarios.

This is a hands on engineering role. You'll work side by side with end users and our brilliant engineering team to deliver measurable value in days or weeks, not months.

If you thrive on building, iterating fast, and seeing your work make an immediate impact, this is the role for you.

What you'll be doing:
  • Develop rapid prototypes and proof of concepts and pilots to validate customer solutions.
  • Build demonstrations for events and large communities that engage with the Voice AI community.
  • Design, build, and deploy custom integrations of Speechmatics' APIs into diverse customer and partner environments.
  • Provide technical guidance and support to customers and internal teams to ensure successful solution adoption and deployment.
  • Collaborate directly with customer engineering teams to understand requirements, troubleshoot issues, and optimise deployments for accuracy, scalability, and performance.
  • Educate customers around installation, support, and operation of deployments.
Who we are looking for:
  • Exceptional software development knowledge and API integration expertise, combined with excellent communication and problem solving skills, able to distil complex technical concepts into compelling solutions.
  • Proficiency in languages such as TypeScript, SvelteKit, and React, enabling the building of jaw dropping proof of concepts that showcase innovation at its finest.
  • A genuine fascination with Voice AI and a curiosity about user experience design and conversational interfaces, crafting experiences that anticipate user needs and push the boundaries of voice technology.
  • Comfort with ambiguity and a willingness to treat failed experiments as stepping stones, filling the gaps of half formed ideas into coherent, brilliant solutions that exceed expectations.

We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we're looking for, but it is not exhaustive.

Who we are:

Speechmatics is the leading expert in Speech Intelligence, using AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into any customer stack regardless of industry or use case - making it the go to solution to harness useful information from speech.

Joining us means working with some of the smartest minds around the world, focused on cutting edge projects and deploying the latest techniques to disrupt the market.

We believe in putting people first; we'll do all we can to help you develop your skills and give you the tools you need to thrive.

Our approach includes flexible working, regular company lunches, birthday celebrations, private medical and dental care, global working opportunities, generous holiday allowance, pension matching, and supportive parental leave policies.

What we can offer you:

No matter what stage of your career you're at - from paid internships to senior management - we'll support you with the training and development needed to reach your career aspirations.

We offer flexible working, regular company lunches, birthday celebrations, private medical and dental care, global working opportunities, generous holiday allowance, pension/401k matching, and support for parental leave, adoption assistance and reproductive health services.

At Speechmatics, our mission is simple: Understand Every Voice out there.

We welcome different experiences, viewpoints, and identities. For us, it's not just the right thing to do; it's our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone - no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status.

We actively welcome diversity because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace.

So, come as you are and join our Speechling community - we're building a place where every voice not only gets heard but is also respected and valued.

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

We are an equal opportunity employer and value people of all identities and backgrounds at our company.

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