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ER Specialist

Posted 12 days 8 hours ago by City & Guilds

£32,500 Annual
Full Time
Yorkshire, Wakefield, United Kingdom, WF1 1
Job Description

As an Employee Relations Specialist, your mission is to support and coach managers in all aspects of employee relations. You will provide business-focused, consistent, and timely advice in accordance with employment law and HR procedures, with a focus on managing and resolving Employee Relations (ER) issues.

You will be working on a hybrid basis with a mix of home and office. We would ideally like our successful candidate to be working from our Wakefield office 2 days a week.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

About the role

You will be required to provide advice, triage, case management and administrative support for all ER cases including but not limited to sickness absence, AWOL, disciplinary, grievance, capability/performance management, probation, and death in service issues.Our successful candidate will manage ER cases through to resolution, escalating more complex cases, if necessary, in line with triage decisions.As ER Specialist, you will provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the People Function will undertake.You will need to attend formal hearings where necessary to ensure the case has been managed correctly, procedure is followed, providing advice and documenting proceedings.You will be tasked with drafting clear, well-structured outcomes with and on behalf of managers that will stand up to potential scrutiny at an employment tribunal.Managing TUPE transfers where required from an HR perspective, you will liaise with incumbent providers, drafting correspondence, consulting with employees and subsequent integration.As ER Specialist, you will manage short- and long-term sickness cases to resolution, including reporting on and monitoring absences, liaising with external providers for the Early Intervention Service, Occupational Health and Group Income Protection for advice and support on absence.

About you

You will have proven experience of working within an employee relations team, with a strong delivery focus. You should have substantial experience of dealing with complex case management through to resolution.Our successful candidate should have experience of tribunal case preparation, restructuring, redundancy, and TUPE.As ER Specialist, you will have a good understanding of employment law and application, able to weigh up complex evidence and reach sound conclusions that are fair and reasonable whilst protecting the business.You will be customer focused and value driven, able to give an excellent employee experience to stakeholders.You should be process driven and have a continuous improvement mindset.Whilst not mandatory, it would be beneficial to have experience of Mergers & Acquisitions along with experience of operating in an international environment.

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose.Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start.At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy.Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We OfferWe offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.

Next Steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;

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