D2C Technical Project Manager

We are seeking an experienced Project Manager on an 18-month fixed-term contract to lead the strategic refresh of our mobile app. This role requires strong project leadership, excellent stakeholder management, and a solid understanding of financial services and regulatory requirements. You will coordinate internal teams and external partners to ensure timely, within-scope, high-quality delivery.

What does the job involve?

1. Lead end-to-end project delivery from initiation to launch and review.
2. Manage stakeholders across Product, UX/UI, Development, QA, Compliance, and vendors.
3. Develop and maintain project plans, timelines, RAID logs, and resource trackers.
4. Ensure compliance with financial regulations (e.g., FCA, GDPR).
5. Facilitate governance and produce status reports for senior management.
6. Manage risks and issues with mitigation strategies.
7. Coordinate UAT and sign-off processes.
8. Collaborate with teams to manage dependencies and align objectives.

Knowledge and experience

1. Proven experience managing digital products, preferably mobile apps.
2. Strong background in financial services and regulatory standards.
3. Experience leading multi-disciplinary teams and working with third-party suppliers.
4. Proficiency in project management tools and methodologies (e.g., Agile, Jira, MS Project).
5. Ability to handle multiple workstreams and changing priorities.

Skills and competencies

1. High attention to detail, quality, and risk management.
2. Quick understanding of technical and business topics.
3. Excellent communication and stakeholder management, including senior leadership.
4. Strong interpersonal and leadership skills.
5. Effective planning and organizational skills.