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Customer Service Executive

Posted 7 days 10 hours ago by Mandeville Recruitment Group

£25,000 - £30,000 Annual
Not Specified
Customer Service Jobs
Hertfordshire, Stevenage, United Kingdom, SG1 1
Job Description
A niche and successful Dental Fit Out business are looking for their next Customer Service Executive to sit within the Service Operations Team! This brand is very forward thinking with the high-tech facilities, equipment, and solutions to offer the NHS, Dental Practises and Private Clients. They are one of the market leaders when it comes to fitting out a Dental Practise with the best equipment, furniture, and service. They are after a Customer Service Support Executive paying £30k + end of year Bonus. Location: NUTHAMPSTEAD/ROYSTONWhat will you be doing? You will be taking inbound calls, so being confident and articulate on the phone is important! You should be able to adapt to different situations with the Clients and direct them to the right department if you can't resolve the issue. You will be liaising with different departments in the business to make sure the issue or query is resolved. This will be a very reactive role so you must not get flustered with taking around 50-60 calls. You will be working with the Admin and Ops Team You will be creating a ticket - a little like a 1st line support role. You will be in the office everyday for this role - HOURS: 8AM-5PMWhat we are after? We want the right attitude! Work hard, play hard. Company values are very important. We need someone who is good and confident on the phones who can deal with different levels of clients. We want the right attitude, so if you are stuck, we want you to ask as everyone is there to help! Honesty & Integrity is important - as it's a Family feel business. You must drive as the offices are in the countryside! Perks: If you love food, how about a free lunch order every week? 25 Days Holidays + Bank Holidays Summer and Winter Parties They have a Freezer, Fridge, Coffee Machine and an Oven, Oven Pizza's for Lunch? Touch Screen Laptops and lovely working spaces If you feel this role is right for you, get in contact! Mandeville is acting as an Employment Agency in relation to this vacancy.
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