Customer Service Admin

Job Description: Customer Service Administrator
Location: Yate, Bristol
Contract Type:Start ASAP Temporary 6 months Commitment - This could be extended
Hours: Monday to Friday, 08:30 - 17:00
Pay Rate £13.90ph

Overview:

This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team.

Key Responsibilities:

• Promptly respond to and acknowledge all helpdesk queries
• Log helpdesk issues in the system using the specified format and track all correspondences.
• Manage queries diligently until resolution.
• Maintain accurate records of key activities.

Requirements:

• Proven experience in administrative roles or customer service environments.
• Strong organisational skills with the ability to multitask in a fast-paced setting.
• Excellent communication skills, both verbal and written.
• A proactive, can-do attitude, with a keen eye for detail.
• Strong team player with excellent relationship building capabilities.

Free parking and close walking distance to the train station in Yate

If you are interested in this role then please Click on Apply.