Commercial Research Delivery Centre Manager

Commercial Research Delivery Centre Manager

Closing date: 10 December 2025

Guy's and St Thomas' NHS Foundation Trust

A unique opportunity to spearhead the South London Commercial Research Delivery Centre (CRDC) from GSTT. This is a great opportunity for an experienced, strategically minded and goal oriented Research Manager to operationally lead and manage the South London CRDC and grow the portfolio of commercial research delivered across Guys and St Thomas, Lewisham and Greenwich and Oxleas Trusts.

Main duties of the job

The post holder will be responsible for managing the GSTT hub and embedding best practice management and delivery of commercial research in the CRDC Lewisham and Greenwich and Oxleas spokes and supporting the existing and dedicated CRDC staff in delivering a growing portfolio of commercial research. The post holder is required to travel to and work within multiple clinical sites. There is a regular requirement to travel to sites throughout the south London area.

About us

GSTT was awarded £4.7m for the NIHR South London Commercial Research Delivery Centre (CRDC) to build a high performing centre delivering commercial research studies across South London. A hub and spoke model was devised with GSTT being the hub and the partner NHS Trusts Lewisham and Greenwich Trust (LGT) and Oxleas Trust forming the spokes with the objectives of growing the number of commercial trials and recruitment to trials across South London while also building capability and capacity in LGT and Oxleas, and later to other hospitals and the community, to deliver commercial research.

Job responsibilities

Strategic and Centre Management

To play an integral role in the development, implementation and review of the South London CRDC strategy in conjunction with the CRDC director and deputy directors

Act as an ambassador for the South London CRDC both locally within GSTT, OCleas and LGT as well as nationally through the CRDC network and relevant meetings and events related to commercial research.

Oversight of relevant commercial research delivery at the Hub site at Guys Hospital working closely with research teams and infrastructure to deliver a financially sustainable portfolio of commercial research.

In collaboration with other R&D trial delivery teams, provide operational oversight (including infrastructure, quality management, user and stakeholder management of the late phase commercial trial facility and CRDC hub

Support the research leadership and management at LGT and Oxleas in developing the capability and capacity to deliver a growing portfolio of commercial research.

Business Planning and Budget Management

Lead on the development of a robust financial plan, income generation and cost recovery system for the CRDC hub and support to the same within the CRDC spoke sites for relevant commercial research activity.

Responsible for management of the CRDC hub and spoke budget ensuring income capture, adherence to agreed budget plans, identifying savings and costs reduction in conjunction with the relevant Research Management Accountants/Financial Analysts at both GSTT and partner spoke sites to ensure budgets are up to date and accurate, adjusting where required.

Responsible for defining and developing the infrastructure required to deliver the whole of the portfolio of studies working closely with other RDMs within the LCRN, the LCRN Chief Operating Officer, providers of NHS services and with the NIHR CRN National Coordinating Centre

Develop and maintain close working relationships with the KHP Clinical Trials Office to instil similar processes and practices for costing of trials utilising NCVR, capacity and capability review and green lighting of commercial clinical trials at the CRDC spoke sites

Responsible for ensuring resources are in place for local delivery of portfolio studies, working with CRN and other colleagues

Responsible for the development of key performance indicators and metrics to ensure accurate reporting of activities to the CRDC Directors, GSTT R&D, CRDC partner research leadership and executive management, and the NIHR.

Compile reporting and performance documents as required by NIHR for the CRDC award.

Have oversight and management of all aspects of the CRDC portfolio, with a particular focus on delivery to time to target of commercial research studies

Support negotiation and advise sites of the spoke sites of trial requirements

Staff Management and Leadership

To act as line manager for the Business Development Manager and be responsible for supervision and ensuring professional and personal development is met through effective appraisals

As a leader act as a conduit for sharing best practice for all aspects of commercial research delivery within the CRDC.

Motivate and inspire staff within the CRDC

To manage difficult situations including staff performance and the management of disciplinary matters and grievances

Responsible for recruitment and management of multi-professional teams able to deliver commercial research across the CRDC hub and spokes.

Keep up to date with relevant training and development skills and knowledge by maintaining a programme of professional development as identified in the appraisal process

To maintain awareness of current advances in research governance, including HRA, good clinical practice and study administration, thereby maintaining the highest standard of study conduct by continuing professional development

Communication

Demonstrate expert communication skills across all levels of the CRDC, the host and partner trusts from junior research delivery staff to executive level leadership.

Support the CRDC directors in the pro active targeting of clinicians at the spoke sites to encourage and ultimately grow the number of PIs delivering research within the spokes.

To keep appropriate staff informed of progress in a timely fashion and as frequently as required

To ensure all communication is evidenced and documented as required by governance standards

Act as the lead on developing, maintaining and fostering strategic links with other CRDCs and the CRDC Network.

Ensuring patient, carer and public impact on CRDC activities

Act as a champion for patients, carers, public and their interests ensuring that they are meaningfully involved in the policy development and decision-making where relevant of the CRDC and ensuring the patients voice has an impact on CRDC activities

Embed patient, carer and public involvement with the CRDC at all relevant and appropriate levels of decision making

Ensure all patient, carer, public involvement and engagement interactions with the CRDC are of the highest professional standard

Person Specification Qualifications

• Master's degree qualification or equivalent level of knowledge and experience

Knowledge and Experience

• Significant experience of clinical research management, including experience in the planning, coordination and conducting of clinical research studies or the management of clinical research.
• An expert understanding of the research arena and its changing environment
• Knowledge and experience of NCVR
• Commercial research either within pharma or the NHS

Skills & Abilities

• Proven professional strategic leadership skills
• Ability to analyse and interpret highly complex information and to make judgements regarding a range of complex management issues
• Ability to work independently and able to take the lead and facilitate new initiatives/change
• Senior Management of NHS based research infrastructure or research delivery services.

Values Behavioural Attitudes

• Able to analyse performance against targets targets, strategic objectives and make appropriate suggestions
• Flexible approach to working
• Ability to work across site as the role requires

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Guy's and St Thomas' NHS Foundation Trust

£72,921 to £83,362 a yearper annum inc H.C.A.