Client Services Consultant

Magnit Amsterdam, North Holland, Netherlands

Client Services Consultant

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About Magnit

Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management platform, supported by data, software, intelligence and best in class services, is key to our clients' success. It adapts quickly to regional or industry economic shifts and provides the speed, scale, flexibility, transparency and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals.

About The Role

The Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit's services to our clients. Working both remotely and on site (in Amsterdam), you will collaborate closely with vendors, client hiring managers and cross functional teams.

What You Will Do

• The CSC is responsible for the day to day delivery of Magnit's products/services.
• The CSC must maintain quality client service and day to day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work.
• Maintain an updated SOP "Standard Operating Procedures" for day to day procedures so that operations functions efficiently.
• Implement new processes or enhance current processes to strengthen efficiencies.
• Facilitate the fulfillment of temporary requisitions through the VMS and efficiently manage the relationship/interaction of staffing desk suppliers and managers.
• Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success.
• Resolve and follow through, in a timely manner, all issues related to the worker, manager and staffing agency.

What You Will Need

• A customer oriented, self motivated critical thinker with a "Can Do" attitude.
• Bachelor's degree in a relevant field.
• Candidates are expected to reside in the Amsterdam area due to the hybrid nature of the role.
• Fluent in English; proficiency in Dutch is a plus.
• 3+ years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer service is preferred.
• Strong communication skills with the ability to connect effectively across all layers of the organization.
• Experience with VMS is a plus.

What Magnit Will Offer You

At Magnit, you'll be joining an innovative, high growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development and we want individuals to fulfill their potential and blaze their own trails. Magnit will offer you a competitive benefits package, including a great PTO package, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more. Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community.

Equal Opportunity

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

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