3rd Line Support Engineer - Solaris

Basingstoke

£55k plus 3% bonus and 10% DV bonus and 10% Pension

Candidates must be willing and eligible to go through SC and DV clearance for this role

I am looking for an experienced 3rd Line Messaging Engineer for a client of mine who are a leading IT Systems integrator operating within the UK defence sector.

Your role will involve:

• Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary.
• Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis.
• Monitor, investigate and fix any problems with the Nexor X500 DSA.
• Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
• Communicate and collaborate with the customer who is an intermediary to the end user

Your transferable skills and experience:

• Knowledge of Simple Mail Transfer Protocol (SMTP)
• Knowledge of X400 messaging
• Knowledge of Nexor DSA
• Knowledge of X500 addressing and address book replication
• Knowledge and Experience of UNIX scripting
• Experience of Interoperable C4I Services (ICS)
• Experience of Oracle 8-10g
• Experience of Solaris 10
• Experience of UNIX / HP-UX
• Desirable -or willing to learn - Microsoft Exchange 2003
• Desirable - or willing to learn - Microsoft Server 2003
• Desirable - or willing to learn - Active Directory
• Desirable - or willing to learn - VMWare V5 / V5.5
• Desirable - or willing to learn - ITIL