Team Operations Manager

LOCATION: Bristol Bears High Performance Centre, Abbots Leigh, Bristol, BS8 3TF. Where required, the role will include duties at off-site locations.

CONTRACT TYPE: Permanent

WORKING HOURS: 37.5 hours per week - this role will include working evenings and weekends.

CLOSING DATE: Friday 19 th June at midnight

ABOUT BRISTOL BEARS

Bristol Bears Rugby is part of Stephen Lansdown's sporting group of companies which includes Bristol Sport, Bristol City Football, Bristol Flyers Basketball and each of their respective community charities.

Our vision is 'to inspire our community through rugby success'. Our supporters regularly attend Shaftesbury Park to watch the team perform in Premiership Women's Rugby league.

ROLE SUMMARY

The Team Operations Manager will support the day-to-day operational delivery of Bristol Bears Women, ensuring efficient coordination across player administration, compliance, scheduling, travel, logistics, and matchday operations.

The role is central to ensuring smooth operational delivery across the women's programme while maintaining high professional standards and supporting player welfare.

PRINCIPLE RESPONSIBILITIES

• Coordinate daily rugby operations and administration.
• Maintain compliance with PWR, RFU and World Rugby regulations.
• Lead the delivery of the PWR Minimum Operating Standards (MOS).
• Coordinate player schedules and operational planning.

• Register players and manage RFU/GMS administration.
• Assist the Head Coach, General Manager and Senior HR Business Partner with the administration of player onboarding paperwork.
• Process player appearance and expense requests.
• Manage trialist administration and onboarding/offboarding processes.
• Coordinate player welfare logistics including travel and accommodation.
• Coordinate player appearance and community requests.

• Submit training and matchday schedules to ADAMS (UK Anti-doping).
• Support logistics for training and fixtures.
• Coordinate pathway partnership administration.
• Working with the performance staff and Performance Chefs on schedule and food numbers.
• Be the Club's Discipline Officer, and the main point of contact for any discipline enquiries from the RFU (Rugby Football Union).
• Be the Learning Management System (LMS) Manager, ensuring that all players and staff have completed the required RFU and World Rugby educational modules.
• Responsible for a pre, during and post-match administration in relation to organising match day.

• Monitor compliance with anti-doping and regulatory processes.
• Maintain accurate operational records and documentation.
• Be the Designated Safeguarding Officer (DSO) safeguarding and player welfare procedures.

• Support operational delivery at Shaftesbury Park.
• Coordinate venue logistics and operational requirements.
• Liaise with internal departments and external stakeholders.

KEY RELATIONSHIPS

• Head Coach and other Rugby Coaches.
• General Manager
• Team Operations Manager
• Women's Medical Lead
• Women's Athletic Performance Lead

ESSENTIAL SKILLS

• Highly organised
• Able and legal to drive a van
• Time Management
• Ability to work as part of a team

DESIRABLE SKILLS

• Experience of working in a professional women's sport environment.
• Experience and knowledge of the World Rugby, RFU and PWR competitions and relevant regulations.

HEALTH AND SAFETY

• Responsible for ensuring all health and safety procedures arefollowed at all times, with relevant documentation to support
• To ensure all employees complete the training required to do their job
• Report all incidents and accidents as required
• To complete and review the relevant risk assessments.

EQUAL OPPORTUNITIES

We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee or potential employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

SAFEGUARDING

Bristol Rugby Club Limited is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. This role would be subject to an enhanced Disclosure Barring Service (DBS) check.

BENEFITS

As part of the Bears family,you'llhave access to a wide range of benefits, including:

• 25 days annual leave plus bank holidays (pro rata)

• Hargreaves Lansdown pension scheme
• Life assurance policy

• Employee Assistance Programme
• HPC gym access (subject to player schedules)
• Company Sick Pay
• Career development opportunities through CPD and Apprenticeship Levy funding

• Cycle to Work scheme
• Discounted First Bus travel
• Electric vehicle scheme

• Subsidised meals at theHPCon training days
• Onsite parking at the HPC

• Matchday tickets forBristolBearsMenand Womenhomefixtures
• Ad-hoc tickets for other Bristol Sport fixtures
• Discounts at Ashton Gate food and beverage outlets on matchdays
• Discounts with a variety of local businessesincluding attractions,hotelsand cafes
• Discount at the Bristol Sport retail shop
• Bears Kit (where applicable for the role)

Please note that some benefits are non-contractual and may be subject to change as well as subject to terms and conditions.