Senior Technology Analyst, Manager - Insurance Operations & Domain Solutions, Technology & Tran ...

Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape.

As a Junior Industry Architect (Manager) you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community.

You'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications.

As a Junior Industry Architect within Deloitte's Insurance practice, you'll play a key role in designing and delivering innovative technology solutions that transform insurance operations. Collaborating with business stakeholders, you'll translate needs into detailed technical solutions, ensuring alignment with enterprise architecture and security standards. Your expertise in insurance technology and emerging trends will be crucial in driving innovation and delivering impactful results for our clients.

Responsibilities

• Participate in client meetings and lead workshops to gather requirements, supporting the translation of business requirements and architecture blueprints into detailed technical solutions.
• Contribute to technical design activities, prepare design documentation, and work with architecture and development teams to deliver technology solutions that optimise and transform insurance operations across the value chain (e.g. Underwriting, Policy Administration, Claims, AI tools).
• Gather and document technical requirements, create and refine user stories, and support the development and maintenance of the product roadmap.
• Support development of architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs under the guidance of a Senior Architect.
• Support technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
• Contribute to the definition and own solution architecture artefacts, including infrastructure, applications, data, and integration points, ensuring alignment with enterprise architecture principles and security standards.
• Support the evaluation and selection of appropriate technologies and platforms to meet business needs, considering factors such as scalability, performance, security, and cost-effectiveness.
• Stay abreast of emerging technologies and industry trends, particularly in areas such as cloud computing, AI/ML, automation, and data analytics, to identify opportunities for innovation to enhance solution delivery, improve processes, and drive innovation for client engagements.
• Contribute to the growth of the practice's thought leadership by developing insightful content and perspectives on emerging trends in insurance operations and transformation.
• Champion diversity and inclusion within the team and contribute to broader practice development initiatives.
• Contribute to business development work such as pre sales, bid preparation and client presentations.
• Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture.
• Be open to continuing education in keeping oneself updated on the latest skill sets & certifications.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field.
• Experience gained within a leading insurer, broker, insurance technology or consulting firm with a track record of high performance and success in designing & delivery of an insurance platform application.
• Good understanding of General Insurance business operations and the technology landscape supporting these functions.
• Strong analytical and problem solving skills, with experience on documenting a solution (integration diagrams, non functional requirements, High/Low level designs).
• Exceptional communication and interpersonal skills, with experience in securing buy in, gathering consensus and driving decision making from business and IT stakeholders.
• Familiarity with software development lifecycle (SDLC) and software development methodologies and tools (e.g., Jira, Confluence).

Preferred Skills

• Experience in supporting current application estate assessment and providing remediations including definition of technology roadmap underpinned by overall technology vision.
• Proven track record in supporting solution design across Underwriting, Policy Administration, Claims and AI Tooling.
• Experience in working and collaborating with third party vendors for designing solutions and ability to manage vendor relationships.
• Experience with multiple insurance products/platforms (e.g. Guidewire, Salesforce Industries, Sapiens, low code/no code solutions) across the entire insurance value chain, as well as the wider insurance technology ecosystem.
• Solution design experience across various technology domains, including cloud platforms (e.g., AWS, Azure), data management, APIs, microservices, and security.
• Experience in supporting clients with identification of leading vendors for package solutions, defining RFI/RFP frameworks.
• Experience in implementing AI driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.).
• Professional certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable.

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