Senior Administrator

Overview

Suffolk County Council - Address: Landmark House, Ipswich IP1 5PB - Hybrid

• Salary: £28,598 per annum (pro rata if part time)
• Hours: 37 hours per week
• Contract: Permanent

We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people, learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Coordinator (Senior Administrator) in the Safeguarding and Reviewing Officer Service you'll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

We require a skilled Business Support Coordinator (Senior Administrator) who is proactive, effective and positive to provide support to our Safeguarding Teams. This is a great opportunity to work within the challenging but rewarding area of Children and Young People's Service.

You will:

• provide exceptional administrative and minute-taking support to the Safeguarding Service countywide, which incorporates Children in Care, Child Protection, the Local Authority Designated Officer (LADO) Service, and Family Group Conferencing
• establish and maintain the necessary administrative systems to efficiently support the Safeguarding Service, including processes linked to Family Group Conferencing coordination and documentation
• provide day-to-day management of our extremely busy mailboxes and calendars, ensuring timely support for Family Group Conferences and related safeguarding activities

This role provides a vital support service to the Safeguarding Managers, Independent Reviewing Officers, and Family Group Conference Coordinators across the County.

You will need

Our ideal candidate will:

• be able to take minutes to a high standard
• be able to deal with sensitive issues daily and respect confidentiality
• have excellent communication skills
• deal with conflicting demands in an extremely busy environment

You can view a full list of requirements in the Job and Person Profile (JPP).

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Join our fast-paced team providing vital business support to Independent Reviewing Officers, Conference Chairs, Safeguarding Managers, LADOs, and the Family Group Conferencing Service. Enjoy great in-house training and development opportunities, with hybrid working and a minimum of 40% office-based time in line with Corporate Leadership guidance.

We want to champion talent and seek to continuously develop everyone's professional knowledge, potential and job satisfaction. Through accessible learning opportunities and clear career pathways we aim to identify individual strengths, diversify skill sets and enable people, from all walks of life, to build influential and impactful careers.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Julie Webb (she/her) for a casual conversation. You can reach them by calling or emailing j .

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word)

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Can you describe a time when you had to take minutes during a complex or sensitive meeting? How did you ensure accuracy and confidentiality?
2. What systems or software are you most confident using in an administrative role? How have you used these to support service delivery?
3. Tell us about a time when you had to quickly learn a new system or adapt to a change in working practices. How did you manage the transition?

Step 4 - Upload a CV (without name and personal details).

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing or calling . If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30 pm, 25 September 2025.

Interview date: 8 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.