Remote Customer Care Manager: Complaints & Investigations

Posted 3 hours 30 minutes ago by Job Search Place Limited

Permanent
Full Time
Call Centre / Customer Service Jobs
Northamptonshire, Kettering, United Kingdom, NN141
Job Description

Job Search Place Limited is seeking a Customer Care Manager to provide support across the UK. You will ensure effective handling of complaints and maintain high-quality written responses. Key responsibilities include investigating complaints, coordinating with teams, and offering analytical support.

The ideal candidate will have experience with complaints handling, possess strong database management skills, and excellent communication abilities. This position offers a competitive salary of £34,500 plus benefits like a company car and training opportunities.