Mortgage Administrator

Job Title: Mortgage Administrator

Location: Work from home - 2-hour commute of the Bath, Reading or Wokingham area as you will be required to attend quarterly meetings in Bath

Salary: £26,000 per annum, with structured progression up to £28,500

We are recruiting on behalf of a highly regarded and award-winning mortgage brokerage seeking a proactive and organised Mortgage Administrator to join their growing team. This is a fantastic opportunity for someone with mortgage administration experience who enjoys working in a fast-paced, process-driven environment while delivering excellent customer service.

This fully remote role offers flexibility, long-term career progression, and the opportunity to be part of a supportive and collaborative business. Candidates located within a 2-hour commute of the Reading/Wokingham area will also be considered.

What you'll be doing:

• Manage mortgage and protection cases from application through to completion
• Liaise with clients, lenders, solicitors, advisers, and BDMs to progress cases efficiently
• Obtain and upload supporting documentation to lender portals
• Handle client queries and provide clear guidance throughout the mortgage process
• Maintain accurate records and ensure pipelines are kept up to date
• Follow company processes and compliance standards consistently
• Support additional services such as Will drafting and Financial Planning referrals
• Work proactively to resolve issues and ensure a smooth client journey

To succeed in the role you'll be or have:

• Minimum 1 year's mortgage administration experience
• Strong knowledge of mortgage processes and lender requirements
• Excellent organisational and time management skills
• Strong attention to detail and ability to manage multiple priorities
• Confident communication and customer service skills
• Experience using lender portals and uploading documentation
• Proficiency in Microsoft Excel, Teams, and general computer systems
• A proactive, self-motivated, and team-oriented approach

What's on Offer

• Starting salary of £26,000 with progression up to £28,500
• Uncapped commission opportunities through referrals
• Fully remote working with quarterly team meetings
• Monday to Friday, 9am-5pm hours
• Pension scheme
• Christmas shutdown period
• Career progression within a supportive and growing business

How to Apply

If you are an experienced Mortgage Administrator looking to join a flexible and supportive company with genuine progression opportunities, please apply with your CV. Suitable candidates will be contacted for a confidential discussion.