Medical Administrator

Location: On site / Ballinderry, Mullingar, Co. Westmeath, N91 FE40, Ireland

Job type: Contract / Full-time

Sector and subsector: Medical & Healthcare Administration

Salary: Competitive salary

Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Mullingar. This is a great opportunity to be part of a high performing, compassionate team providing vital diagnostic imaging services for patients.

This role is ideal for someone who thrives in a fast paced, detail focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Contract: Full time, Specific Purpose contract (Maternity Leave Cover - 6 to 8 months initially)

Working hours: 37.5 hours per week

Candidate required to be flexible between Mon Sun, 7:00am-10:00pm.

Key Responsibilities

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day to day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team playerA background in customer service is a plus