Hybrid CS Ops Leader - Global, Multi-Site

FyrFly Venture Partners seeks a Customer Service Operations Manager in Dublin to lead the operational delivery of customer service for One4All. The role requires proven leadership in managing high-performing teams, ensuring compliance with regulations, and driving customer satisfaction. Responsibilities include overseeing outsourced service management, continuous improvement initiatives, and strategic project leadership. Candidates should demonstrate a strong customer-first mindset and possess excellent communication skills. The position offers hybrid working with benefits including medical insurance and annual leave.