Group Manager - Greater Manchester

An opportunity has arisen in Greater Manchester Sector for a Group Manager. The Group Manager will assume responsibility for local operational service delivery, acting on behalf of, and deputising for the Sector Manager within their group of stations. They will have responsibility for resource management and planning (rostering of resources), fleet and estates management, and financial management within their group of stations.

Main duties of the job

The Group Manager will have a focus on staff welfare support and management and implementation of health and wellbeing measures. They will manage and oversee absence management procedures, working with Senior Paramedics to make sure staff are escalated where appropriate. They will also undertake investigations as appropriate. They will have responsibility for ensuring that the staff working in their group of stations are appropriately trained, are paid correctly, have access to kit, equipment and vehicles required to do their jobs, and are supported to be at work. They will also have a responsibility for maintaining the health and wellbeing of the staff working in the group they are managing - implementing health and wellbeing initiatives driven by the sector/area/organisation. The Group Manager will also support the clinical lead with duty of candour.

Guided by the Sector Manager, the Group Manager will work closely with the Sector Clinical Lead to support them to deliver against clinical performance within their group.

The recruitment process will consist of

• Application form
• Leadership Simulation
• Command assessment
• Professional discussions x2

Assessment Centres and Professional Discussions re planned for W/C 15th June 2026.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non emergency patient transport services for those patients who require non emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

Please ensure that you have read and understood the job description and person specification before applying.

This advert will close once a sufficient number of applications are received.

Secondment opportunity would also be considered

Person Specification

• Expert knowledge of operational leadership in the Pre hospital setting and able to demonstrate credibility.
• Evidence of relevant CPD.
• Ability to work collaboratively with other health professionals and blue light partners.
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

Qualifications and Knowledge

• HCPC registered Paramedic working to full scope of autonomous practice.
• Educated to degree level or relevant professional experience.
• Full UK driving licence, with C1.
• Operational Commander training or willing to work towards.

Experience

• Demonstrable experience working within a supervisory/ operational leadership setting.
• Demonstrable experience of leading teams to deliver against objectives.
• Experience of providing operational and/or tactical level command at multi agency incidents.

Values and Behaviours

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.