Critical Facilities Technician.

Iron Mountain is seeking a dedicated Critical Facilities Technician to join our team, providing technical and facility support in a 24/7 data center environment. In this full-time shift role, you will be responsible for the maintenance and oversight of critical electrical, HVAC, civil, and building management systems. You must be self-motivated, possess a strong sense of urgency, and be dedicated to supporting your team, our customers, and IMDC's vision.

What You'll Do (Core Responsibilities)

• Take ownership of IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
• Perform daily operational readings of all mechanical and electrical equipment and conduct limited maintenance tasks to ensure the smooth operation of the data center.
• Monitor, resolve, and update all assigned service tickets using a ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Ensure the safety of the environment and occupants by adhering to all safety procedures and proactively identifying and resolving issues.
• Permit and monitor contract vendors, escorting and periodically checking their work to ensure all rules and operating procedures are followed.

What You'll Bring (Skills & Qualifications)
The ideal candidate will have:

• Strong attention to detail and the ability to understand and follow documented, process-driven safety codes and procedures.
• Excellent organization and prioritization skills to manage time and work efficiently and on time with minimal supervision.
• Proven ability to multi-task and manage multiple ticket queues and work tasks that can change throughout the day.
• Customer service mentality and a dedication and desire to learn and grow your career within Iron Mountain.
• Note: Experience in a critical operations environment and/or data center experience is preferred, but not required.

What We Offer (Benefits)

• Competitive Total Rewards supporting your career at Iron Mountain, family, personal wellness, and wellbeing.
• Unleash Your Potential with abundant opportunities for personal and professional growth.
• Global Connectivity and a supportive, inclusive environment where your voice and unique contributions are valued.
• Opportunities for overtime work will be available.
• Shift work is required; working hours and shifts are varied and nights, weekends, and holidays may be required.