Credit Controller, Private Patient and Overseas Services

Credit Controller, Private Patient and Overseas Services NHS AfC: Band 5

Main area Commercial Directorate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Ability to do 3 days per week on site and 2 days per week working at home.) Job ref 321-COR-

Site Unipart 3 days and Working from Home option up to 2 days Town Oxford Salary £31,049 - £37,796 per annum pro rata Salary period Yearly Closing 03/12/:59 Interview date 08/12/2025

Job overview

Oxford University Hospitals NHS Foundation Trust has a vacancy for a full time Credit Controller for the Private Patient Services based at the Unipart Building at Cowley. This is a fantastic opportunity if you are looking to develop your finance career within the private patient field and within an NHS organisation.

The Private Patient Finance team are based at Unipart House in Cowley. There is a work pattern of 3 days per week in the office, working base at Unipart and other trust sites, then an option to work 2 days from home.

Main duties of the job

The post holder will lead and manage the team responsible for debt and cash collection. The post holder will play a crucial role in managing and maintaining the financial integrity of the Commercial Directorate by ensuring the efficient collection of debts and managing outstanding accounts.

You will work closely with self-paying private patients, insurers, other debt agencies and external stakeholders to ensure that income is received in a timely manner and that all financial transactions are accurately processed in line with NHS financial policies.

The post holder will be highly motivated, knowledgeable about the private practice business, have an excellent attention to detail with a focus on accuracy, and the ability to work efficiently.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Qualifications and Experience

• Degree Level Education or equivalent experience
• Supervisory Experience
• Experience in Debt Collection and Finance Roles
• Ability to work under your own initiative
• Experience with Compucare System
• Experience in Activity and Performance Reporting
• NHS experience
• Experience with Insurer Contracts

Contact

Please contact Catherine Kenchington, Head of Private Patient and Overseas Services for an informal chat about the role at or