Client Administrator

Client Administrator page is loaded Client Administratorlocations: Basingstoke, Hampshire, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 25, 2025 (13 days left to apply)job requisition id: 833815Job Posting End Date: November 24We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role Client Administrator Location: Basingstoke with hybrid working Salary: £25kWe are looking for a Client Administrator to provide our customers with an excellent on-boarding and renewal experience, whilst delivering accuracy, attention to detail and exceptional customer service.You will liaise with internal and external clients/brokers working collaboratively as a team using the most appropriate communication method. Your attention to detail and accuracy will be key when uploading monthly data files and reconciling the member data for client invoices. In this role you will: Build and maintain effective relationships with all clients/brokers. Manage, prioritise and take accountability for own workflow to maintain quality of service. Have excellent administration communication skills both written and verbal. Challenge current processes and explore new ways of working for continuous improvement. Be able to adapt and be flexible due to changing priorities. Have a willingness to maintain and develop own technical knowledge and expertise in all products, processes, and procedures. Demonstrate the ability to work in a team, as well as on own initiative. Have strong IT skills including Microsoft and Excel experience.The ideal candidate will have proven experience in a customer focussed environment, preferably within financial services, insurance, or within a regulated environment.The successful Client Administrator can expect: Generous Bonus Company funded Health Cash Plan DC Pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on site electric chargers. Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.We've built a supportive, where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to :Unum UK# At Unum Group, we're a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years.# Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services.# Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.# Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request .