Assistant Referrals Coordinator

University Hospitals Coventry and Warwickshire NHS Trust

Assistant Referrals Coordinator

The closing date is 04 June 2026

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.

Please be advised that sponsorship is not eligible for this post.

A full UK driving license is essential for this post. Please note that an international driving license is not accepted.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Neurology Service. This will include ownership of on call rota, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system, answering complex telephone queries, minute taking, ordering.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Work effectively as a team member.
• Book triaged patients.
• Manage Triage xcel spreadsheet.
• Be responsible for booking already triaged appointments from ERS.
• To cover referrals co-ordinator on NWD and annual leave.
• Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
• Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
• Maintain spread sheets and databases including the production of regular information reports.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
• Procurement - order stationery, clinical supplies, and equipment stock.
• Use own initiative to meet tight deadlines.
• Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.

For further details of the role please see the attached job description.

Person Specification Qualifications

• See supporting documents

Experience

• See supporting documents
• See supporting documents

Knowledge

• See supporting documents
• See supporting documents

Skills

• See supporting documents

Commitment to Trust Values and Behaviours

• See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B3-

Job locations

University Hospitals Coventry and Warwickshire