Assistant Manager

About the Company

JRK Restaurants is a dynamic multi brand franchisee passionate about food and hospitality, planning to open more than 25 units across the UK in the next three years.

Assistant Manager Role

Under the leadership of the Restaurant General Manager, you will manage daily restaurant operations and staff for a Wendy's restaurant, focusing on staffing, training, scheduling, and ensuring a high quality guest experience.

Key Responsibilities

• Manage daily restaurant operations and staff.
• Lead staffing, training, and scheduling to build and retain a 5 star team.
• Identify talent and provide coaching and development.
• Use effective scheduling to ensure optimal staffing.
• Serve as the front of house presence for new hires and crew members.
• Contribute to increasing store sales and profit goals.
• Support the General Manager in front of house and back of house operations.
• Assist with local marketing to drive sales.
• Ensure compliance with company policies and procedures.
• Build a passionate, engaged team to support future site openings.
• Oversee supervisors, shift leaders, and team members.
• Coordinate training and identify training needs.
• Maintain audit compliance, including health and safety, food audits, stock takes, EHO and financial audits.
• Drive the team towards business objectives and support cost control without compromising standards.
• Participate in back of house activities during peak times.
• Promote a positive safety culture and comply with legislative and company hygiene requirements.

Qualifications & Experience

• Experience leading people, preferably in a food service environment.
• Minimum 1 year of line operations experience.
• Minimum 1 year of management experience.
• Demonstrated ability to lead and manage in a fast paced environment.
• Flexibility to work 44 hour weeks, all days of the week, and all hours.

Additional Requirements

• Willingness to travel to other locations as needed.

Benefits

• 44 hour contract over five days.
• Opportunity to join a company with ambitious growth plans and career development.
• Participation in pension scheme.
• 28 days paid holiday.
• Fun, motivated, growing team.
• Access to advanced pay.
• Free meal while working.
• Attractive bonus scheme based on restaurant KPIs.
• Support for personal growth and development.