Income and Admin Officer
Posted 30 minutes 42 seconds ago by Riverside Group
£25,965 Annual
Permanent
Part Time
Other
Buckinghamshire, High Wycombe, United Kingdom, HP109
Job Description
Job Title: Income and Admin OfficerContract Type: PermanentSalary: £25,965.41 (pro rata)Working Hours: Part time 28.5 hours per weekWorking Pattern: 28.5 hours across Monday to Friday, can be flexible.Location: Old Tea Warehouse, High WycombeIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as an Income and Admin OfficerYou will work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation's rental income and deliver income administration across a defined number of properties.We are looking for someone with
- Experience of working with vulnerable and diverse customer groups and individuals with complex needs.
- Experience of working in a customer facing environment.
- Excellent communication skills, with the ability to provide advice, support with the ability to empathise with customers who are facing a range of issues.
- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits